Centre Manager - South Woodford & Woodford Green Library & Gym - Woodford, London

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Centre Manager - South Woodford & Woodford Green Library & Gym - Woodford, London

Job Type: Full Time, Permanent - 40 hours per week

Interview Date: First Interviews will be held on Thursday 30th July 2026. Futher interviews may be held on a different date.

Location:

• South Woodford Library and Gym - 114 High Road, London E18 2QS
• Woodford Green Library and Gym - Snakes Lane, Woodford Green, IG8 0DX

We are seeking an enthusiastic, motivated and experienced Centre Manager to lead the successful operation of South Woodford & Woodford Green Library and Gym. This is an exciting opportunity to manage a thriving community facility that brings together library, leisure and fitness services, making a positive impact on the lives of local residents every day.

As Centre Manager, you will be responsible for the overall management, performance and development of the Centre, ensuring the delivery of high-quality, customer-focused and cost-effective services. You will lead and inspire a team of Senior Library Assistants, Leisure Staff and an Assistant Centre Manager, creating a positive and supportive culture where colleagues can thrive and deliver excellent service.

This is an excellent opportunity for an ambitious manager to take ownership of a unique community facility, lead a dedicated team and play a key role in delivering services that help people learn, connect, exercise and thrive. If you are passionate about creating exceptional customer experiences and making a real difference within the community, we would love to hear from you.

Key Tasks:

• Lead the day-to-day management and development of South Woodford & Woodford Green Library and Gym, ensuring high-quality, customer-focused services.
• Manage budgets, control expenditure and identify opportunities to increase income and centre usage.
• Lead, motivate and develop a team of Senior Library Assistants, Leisure Staff and an Assistant Centre Manager.
• Coordinate staffing resources, oversee Duty Manager rotas and support the smooth operation of the Centre.
• Build and maintain positive relationships with customers, hirers and community partners.
• Monitor performance, drive continuous improvement and maintain high standards of customer service.
• Ensure compliance with health and safety legislation, operational procedures and Quest quality standards.
• Support the development of activities and programmes that enhance the customer experience.

Preferred Requirements:

• A minimum of 2 years experience of working within the leisure industry.
• First Aid at Work Certificate.
• Experience of managing staff.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.