Haringey is a fantastic place to live and work - the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We'll be celebrating all this and more as the "rebel borough" when we are the 2027 London Borough of Culture.
Our history champions change makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey's people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.
As a Duty Manager at Tottenham Green Leisure Centre, you will take the lead in the day to day operation of a busy, community focused facility. You will oversee shifts, ensuring the centre runs safely, efficiently and to a high standard, including opening and closing the building, supervising staff and managing operations on the ground. You will play a key role in maintaining health and safety standards, carrying out checks, monitoring cleaning and reporting issues, while also stepping in to support lifeguarding and front line operations when required. This is a hands on role where you will lead by example, respond to incidents, support customer needs and help deliver an excellent leisure experience for all users.
You will be part of Haringey's Leisure Services within the Environment and Resident Experience directorate, working alongside a team of Duty Managers, Recreation Assistants and customer service colleagues. The team is focused on delivering high quality, inclusive services that support health, wellbeing and community engagement. You will work collaboratively with operational and back office teams to promote services, resolve issues and enhance customer experience, in a fast paced environment that operates seven days a week, including evenings and weekends.
You will be a proactive and reliable individual with experience in a leisure, sport or customer focused environment, and a strong understanding of health and safety requirements. You will hold (or be willing to maintain) relevant qualifications such as NPLQ and First Aid, and be confident supervising staff and supporting service delivery. With excellent communication skills and a customer focused mindset, you can build positive relationships with a diverse range of users while remaining calm and professional under pressure. Flexible and team oriented, you are motivated to deliver high standards and contribute to the smooth running and success of the centre.
At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement of 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money saving discounts.
Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role, please ensure that you do so as soon as possible.
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