Our managers play a key role in ensuring the smooth running of the store and providing customers with the Space Station service they know and love. Our Store Managers are responsible for supporting staff in their day-to-day roles and progression, maximising sales and profit targets, helping customers with anything they may need, and ensuring all legal and company procedures are in place.
This role is full-time, working 5 days out of 7, with some weekend and bank holiday working.
Goal oriented, with a proven sales track record
Thrives in a varied, team environment
Excellent communication skills and customer service skills
Agood level of numeracy and people management experience
Convert sales and help customers make informed decisions
Achieve sales targets by maximising sales opportunities
Provide outstanding customer service, always keeping our values in mind
Resolve customer complaints, address customer concerns, and explain company or store policies
Meet the revenue and growth targets, and control costs within a reasonable jurisdiction
Manage the growth and development of the store and employees
Demonstrate an active approach to achieve goals and objectives
Recruit, train, develop and support staff to keep the standards of your team high
Motivate staff to give their best results
Provide high levels of leadership, encouragement, training, and support in order to help others achieve their results and meet their budgets
Ensure effective administration of the store so that company systems, policies and procedures are always adhered to
Create and implement effective marketing plans, and monitoring and reviewing results at regular intervals
Promote the store in the local community by networking and liaising with local shops and businesses
Take pride in the site and maintaining excellent standards
Ensure a safe and healthy environment for both staff and customers
We've committed to Corporate Social Responsibility, meaning we all dedicate 1% of our working time to volunteering or raising funds for charity.
Staff discount on storage and retail products
Training and development programme
Great bonus scheme
Contributory pension scheme
30 days holiday, including bank holidays
Employee 'free perks' scheme
Additional benefits after a qualifying period
Space Station was acquired in 2020 by Heitman with the objective of growing the Space Station brand. We currently have stores across the UK,and always pride ourselves on our core values. We always strive to be friendly, helpful, reliable, trustworthy, and professional in all our interactions. Delivering standards of excellence is our vision at Space Station, and we look after our staff so they can deliver the best possible experience to our customers.
Space Station embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. Learn more on the benefits of working at Space Station here.
